Analytics & Reporting
KPI Reporting
The metrics that actually run a practice — days in A/R, clean claim rate, net collection rate — reported on one scorecard, reviewed monthly.
The executive scorecard
Every number that runs a practice, on one screen
EXECUTIVE SCORECARD · JUNE 2026 · SAMPLE DATA
SAMPLEClaims submitted
4,212
✓ this month
Claims paid
3,987
✓ 94.7% of submitted
Gross collection rate
62.4%
✓ of gross charges
Net collection rate
97.2%
✓ target >96%
First-pass acceptance
98.4%
✓ target >95%
Denial rate
3.8%
✓ target <5%
Avg reimbursement
16 days
✓ submission → payment
Days in A/R
31
✓ target <35
Collections trend · trailing 12 months
Specialty performance · net collection rate
Behavioral health flagged — auth-related denials, remediation in progress.
86
MIPS composite
projected · exceptional range
78
HEDIS gaps closed
measurement year to date
A/R aging
Analyst notes & recommendations
- ▲ ACT — Payer X reimbursement slowed 9 days; escalation opened.
- ▲ OPPORTUNITY — 118 patients AWV-eligible this quarter; recall list generated.
- ▲ WATCH — MIPS Cost category trending 4pts below target; mid-year review scheduled.
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What this changes for your organization
KPI Reporting · performance standards
measured continuouslycore KPIs tracked continuously
8
dashboard refresh cadence
Daily
narrated reviews per year
12
Performance standards we operate to. Actual results vary by specialty, payer mix, and starting position — your free assessment establishes your own baseline.
One screen, the whole revenue cycle
Claims submitted and paid, collection rates, denial percentage, aging, reimbursement speed — every number that runs a practice, reported on a set cadence.
Benchmarked, so numbers mean something
97.2% net collection is excellent for one specialty and mediocre for another. MGMA overlays tell you which — for every metric, every month.
Provider and specialty drill-downs
Group-level averages hide problems. Per-provider and per-service-line views show exactly where performance diverges and why.
Analyst notes in the same view
The report doesn't just show numbers — your account manager annotates it with what changed, why it changed, and what we're doing about it.
Our solution
You can't manage a revenue cycle you can't see. Our KPI program tracks the metrics that matter — days in A/R, first-pass clean claim rate, net and gross collection rate, denial rate, charge lag, and A/R aging buckets — on a live dashboard benchmarked against MGMA data for your specialty.
Every month, your account manager walks you through the movement: what improved, what slipped, why, and what we're doing about it. Numbers with narrative, not spreadsheets in your inbox.
What's included
- KPI scorecard refreshed on a set cadence
- Days in A/R, clean claim, and collection rates
- Denial rate and overturn tracking
- A/R aging distribution monitoring
- MGMA specialty benchmark overlays
- Monthly narrated performance review
In the field
How organizations like yours use it
USE CASE 01
An administrator caught a payer slowdown in week one
Average-reimbursement-time by payer flagged a 9-day slip at a major carrier. Early escalation and clean resubmission timing kept cash flow level while peers absorbed the delay.
USE CASE 02
A managing partner ended monthly-report archaeology
Board meetings moved from six spreadsheets to one monthly scorecard — MIPS projection, collections, denials, and aging in a view the whole partnership can read.
USE CASE 03
A behavioral network spotted a location-level problem instantly
Site-level KPI splits showed one clinic's denial rate triple the network average. Root cause: a new front-desk hire skipping eligibility checks. Fixed with training, visible within a week.
Scenarios drawn from typical engagement patterns; identifying details anonymized to protect client confidentiality.
Common questions
KPI Reporting, answered
Related
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Ready to fix kpi reporting for good?
Start with a free consultation and billing health check. A senior consultant will look at your numbers and give you a straight answer about what we can improve — and by how much.