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Front-End Solutions

Prior Authorization

Authorizations obtained before the date of service — clinical documentation compiled, submitted, tracked, and escalated by specialists.

Authorization operations

Approvals that arrive before the patient does

Approval performance

94

Approved pre-service

before date of service

48h

routine turnaround

6h

urgent / expedited

13 hrs

physician time returned weekly

Where the time goes · bottleneck analysis

Requirement screeningsame day
Documentation compile< 1 day
Payer decision window1–3 days

The payer window is the only step we can't control — so everything before it happens in hours, not days.

AUTHORIZATION CASE BOARD · SAMPLE DATA

LIVE
  • AUTH-2214 · MRI lumbar

    Approved

    1.6 days
  • AUTH-2215 · PT eval + 12 visits

    Approved

    0.9 days
  • AUTH-2216 · Infusion series

    Peer-to-peer scheduled

    day 3
  • AUTH-2217 · Sleep study

    Approved

    2.1 days
  • AUTH-2218 · ABA reauth · 97153

    Filed 21 days early

    pending
▲ AI SCREENING— 3 of tomorrow's 61 scheduled services require auth not yet on file · packets auto-compiled · submitted before end of day

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Business outcomes

What this changes for your organization

Prior Authorization · performance standards

measured continuously

approvals secured before date of service

94%

physician time saved weekly (AMA est.)

13 hrs

typical routine submission turnaround

48 hrs

Performance standards we operate to. Actual results vary by specialty, payer mix, and starting position — your free assessment establishes your own baseline.

Approved before the date of service

94% of authorizations secured pre-service — requirements screened at scheduling, documentation compiled by specialists, submissions tracked to decision.

AI-screened requirements

Payer-specific rules engines flag which services need auth the moment they hit the schedule — no more discovering requirements at billing.

Expirations tracked per patient

Unit burn rates and end dates monitored continuously for ongoing care — reauthorizations filed before treatment is ever interrupted.

Clinicians back to clinical work

Peer-to-peers scheduled, documentation compiled, portals worked — your providers show up only where their judgment is genuinely required.

The stakes

The problem, in numbers

The honest diagnosis — what this challenge actually costs healthcare organizations that leave it unmanaged.

13 hrs

per physician per week consumed by prior auth (AMA)

The most burdensome administrative task in medicine — clinical judgment spent arguing with portals instead of treating patients.

Delays

in authorization become delays in care — and lost revenue

Physicians overwhelmingly report that prior auth delays patient care. Every postponed procedure is clinical risk and an empty slot on your schedule.

Expiring

authorizations and exhausted units blindside ongoing care

For therapy and treatment plans, the auth you won last quarter quietly runs out mid-course — and the sessions delivered after it are unpaid.

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Our solution

Prior authorization is the most burdensome administrative task in medicine — 13 hours per physician per week by AMA estimates. Our authorization team takes the entire workflow: identifying which services need approval, compiling clinical documentation, submitting through the right channel, and following up until approval lands.

We track every authorization against its date of service and escalate anything at risk — including peer-to-peer scheduling when payers push back. Expirations and unit exhaustion are monitored continuously for ongoing treatment plans.

What's included

  • Payer-specific authorization requirement screening
  • Clinical documentation compilation
  • Electronic and portal-based submission
  • Urgent and expedited request handling
  • Peer-to-peer review coordination
  • Expiration and unit tracking for ongoing care

In the field

How organizations like yours use it

USE CASE 01

An ABA provider hit zero unit-exhaustion denials for 14 months

Per-patient burn-rate tracking with reauthorization triggers means no child's therapy pauses and no delivered session goes unpaid — across the full 97151–58 code family.

USE CASE 02

A pain clinic stopped losing procedure days to pending auths

Auth screening at scheduling plus expedited-pathway escalation cut day-of-service cancellations for missing approval to nearly zero — the OR schedule finally holds.

USE CASE 03

An imaging center automated its advanced-imaging approvals

MRI/CT orders now trigger requirement checks and documentation packets automatically; routine approvals return in 48 hours and peer-to-peers are pre-scheduled for the rest.

Scenarios drawn from typical engagement patterns; identifying details anonymized to protect client confidentiality.

Common questions

Prior Authorization, answered

Related

More in Front-End Solutions

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