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Revenue Recovery

Accounts Receivable Management

Systematic, prioritized A/R follow-up that works every claim by dollar value and timely-filing risk — not just the easy ones.

Receivables, rebuilt

Watch an aging tail shrink quarter by quarter

Aging distribution · at takeover vs. month 6

0–30 days · before38%
0–30 days · month 658%
31–60 days · before24%
31–60 days · month 622%
61–90 days · before16%
61–90 days · month 611%
90+ days · before22%
90+ days · month 69%

A/R COMMAND CENTER · SAMPLE DATA

LIVE

Outstanding balance · 6-month recovery arc

$1.21M outstanding$412K · −66% ✓

31

days in A/R

9%

over 90 days

22%

more $/work hour (AI ranked)

▲ AI WORKLIST — 220 accounts re-ranked by recovery probability · top decile holds $86K expected value · 4 claims flagged approaching timely-filing limits

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Business outcomes

What this changes for your organization

Accounts Receivable Management · performance standards

measured continuously

average A/R days reduction

30%

of A/R over 90 days, achieved

<15%

recovery on aged A/R projects

25%+

Performance standards we operate to. Actual results vary by specialty, payer mix, and starting position — your free assessment establishes your own baseline.

Worked by value, not by ease

AI recovery-probability ranking points every work hour at the dollars most likely to land — 22% more recovered per hour of effort.

A/R days down ~30%

Systematic, documented follow-up on every claim compresses your receivables cycle — cash arrives weeks sooner, permanently.

Timely-filing risk eliminated

Deadline tracking per payer means no claim silently ages past its filing window — the most preventable write-off in billing, prevented.

Every touch documented

Payer, contact, outcome, next action — logged on every claim. You can audit our follow-up the way we audit your receivables.

The stakes

The problem, in numbers

The honest diagnosis — what this challenge actually costs healthcare organizations that leave it unmanaged.

Every 30

days a claim ages, its collectability measurably decays

Receivables are perishable. A claim worked today is worth more than the same claim worked next quarter — aging A/R is a slow-motion write-off.

Easy first

is how most A/R gets worked — and why old balances die

Under time pressure, teams work the simple, recent claims and let the complex, aging ones slide. The hardest 20% of A/R holds a disproportionate share of the dollars.

Invisible

follow-up means unaccountable follow-up

Without documented touches per claim, nobody knows what's been worked, what's stalled, or which payer is quietly sitting on your money.

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Our solution

Aging A/R decays fast: a claim's collectability drops measurably every 30 days it sits. Our A/R team works your receivables systematically — prioritized by dollar value, age, and timely-filing risk — with documented follow-up on every claim, not just the easy ones.

Every touch is logged with payer, contact, outcome, and next action. You see exactly what's being worked, what's been recovered, and where the persistent problems are — by payer, by CPT, by provider.

What's included

  • Priority scoring by value, age, and filing risk
  • Documented follow-up on every open claim
  • Payer call and portal work queues
  • Timely-filing deadline protection
  • Old A/R cleanup projects
  • Root-cause reporting by payer and CPT

In the field

How organizations like yours use it

USE CASE 01

A cardiology group recovered $340K written off as uncollectable

An aged-A/R contingency project reworked receivables the prior biller had abandoned — then payer-level root-cause reporting fixed the processes that created the backlog.

USE CASE 02

An orthopedic practice moved from 28% to 9% of A/R over 90 days

Priority scoring by dollar value, age, and filing risk restructured the daily worklist. The aged tail shrank quarter over quarter without adding a single FTE.

USE CASE 03

A hospital-owned group cleared its backlog without switching billers

A standalone cleanup engagement worked 60+ day receivables in parallel while the in-house team kept current billing — no disruption, pure recovery.

Scenarios drawn from typical engagement patterns; identifying details anonymized to protect client confidentiality.

Common questions

Accounts Receivable Management, answered

Related

More in Revenue Recovery

Ready to fix accounts receivable management for good?

Start with a free consultation and billing health check. A senior consultant will look at your numbers and give you a straight answer about what we can improve — and by how much.